What working with us is like.

We start with a conversation to understand your goals. Then we analyze your processes, define the scope and send you a proposal. Once approved, we build in stages with deliveries you review, and we support the launch at the end.

See also:How much does a project cost?How long does it take?Is the first consultation free?

No. We advise you and support you throughout the entire process. We explain each option in plain language so you can decide with confidence.

See also:What does the project process look like?What information should I prepare?

Through video calls, email and WhatsApp. We agree on regular check-ins, and you can see the project’s progress at every stage.

See also:What does the project process look like?Do you work with companies outside Costa Rica?

Yes. We serve projects in Costa Rica, Latin America and the United States, in Spanish or English, and schedule meetings around your time zone.

See also:How do we communicate during the project?How quickly do you reply?

Yes. We first review the current state of the system and then propose how to improve it, integrate it with other tools or, if it makes sense, migrate it.

See also:Do you offer support after delivery?Who owns the project’s code?

It depends on the scope, complexity and integrations required. After the first conversation we send you a proposal with the scope, stages and investment, with no commitment.

See also:Is the first consultation free?How are payments handled?How long does it take?

A simple website can be ready in a few weeks; custom software is delivered in stages over several months. The proposal includes the estimated timeline for each stage.

See also:What does the project process look like?How much does a project cost?

Development is billed as a one-time fee agreed in the proposal. That amount is split into payments tied to delivery stages, so you pay as the work progresses. Ongoing maintenance is optional and agreed separately.

See also:How much does a project cost?Do we sign a contract?How does the monthly maintenance plan work?

Yes. The first conversation to understand your project and walk you through the options is free of charge.

See also:How do I start a project with GUFORA?How much does a project cost?

Yes. Before we start, we sign an agreement that sets out the scope, deliverables, timelines, payments and confidentiality. If you hire maintenance, its terms go in a separate contract.

See also:How are payments handled?How does the monthly maintenance plan work?How do you protect my company’s information?

You do. When the project is complete, the source code and documentation belong to your company.

See also:What happens to my system if we stop working together?Do you offer support after delivery?

We follow security best practices in development and infrastructure: user-level access control, encrypted connections and backups. We handle personal data in line with the data protection laws that apply to each project, based on where your company operates and where your users are; in Costa Rica, for example, Law No. 8968. If needed, we sign a non-disclosure agreement before learning the details of your project.

See also:Where will my system or website be hosted?Do we sign a contract?

We host systems and websites on established cloud services such as AWS or Cloudflare, chosen to fit each project. Whenever possible, accounts are set up in your company’s name; we can also work with the provider of your choice.

See also:Who pays for hosting and the domain?How do you protect my company’s information?

These are recurring provider costs, such as domain registration or the cloud service, and are separate from development. We include an estimate in the proposal and help you set them up; they are usually paid directly to the provider or can be included in your maintenance plan.

See also:Where will my system or website be hosted?How does the monthly maintenance plan work?

Your system is still yours. We hand over the code, documentation and access needed so another team can take over if you choose.

See also:Who owns the project’s code?Who pays for hosting and the domain?

Yes. We support the launch and then offer a monthly maintenance plan to fix issues, apply updates and keep your solution secure.

See also:How does the monthly maintenance plan work?Is maintenance mandatory?Will you teach us how to use the system?

It is set up with a contract and a monthly fee. The scope is defined by what your system needs: for example, support hours, security updates, monitoring, backups and small improvements. We review the plan regularly to keep it aligned with your operation.

See also:Is maintenance mandatory?What if I need changes or new features later?Do we sign a contract?

No. Maintenance is optional and you can hire it at any time. We recommend it for systems in production, because keeping security and components up to date prevents bigger problems.

See also:How does the monthly maintenance plan work?Do you offer support after delivery?

Your solution is built to grow. Minor adjustments can be covered by the maintenance plan; larger new features are quoted as a new stage.

See also:How does the monthly maintenance plan work?How are payments handled?

Yes. We include training for your team and the documentation needed for day-to-day use.

See also:Do you offer support after delivery?

Write to us through the contact form, by email or on WhatsApp. We’ll reply and set up a first conversation.

See also:Is the first consultation free?How quickly do you reply?What information should I prepare?

We personally answer every inquiry within 24 hours.

See also:How do I start a project with GUFORA?

Describing the problem you want to solve is enough to get started. If you want to get ahead, our guides explain what information is worth gathering before the first meeting.

See also:Do I need to know about technology to work with you?How do I start a project with GUFORA?